1. Information We Collect
We collect information you choose to share with us, which may include:
- Contact details: name, email address, phone number
- Property details: address of a property you ask us to evaluate, property type, and related details
- Buyer details: your price range, preferred area, and other search preferences
- Booking details: if you schedule a call, the time and contact info you provide
- Communications: the content of messages or chats you send us
We collect limited technical information automatically (such as browser type and pages visited) to keep the site working and secure.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries (by phone, text, or email)
- Provide the services you request, including valuations, consultations, and listing or buying support
- Schedule and manage appointments
- Maintain and improve our website and services
- Send you information you've requested (and, where you've agreed, updates we think may be useful)
3. Legal Basis (Texas)
We collect and process your information to provide the services you request and to pursue our legitimate business interests, consistent with applicable Texas and U.S. law.
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Our brokerage, Home Pros Real Estate Group LLC, and its service providers, as needed to serve you
- Service providers that help us operate (e.g., our contact, scheduling, chat, and messaging platforms)
- Third parties when required by law, legal process, or to protect rights and safety
5. Phone Numbers & SMS Consent
We collect phone numbers and SMS consent through the contact forms on this website. When you submit a form and provide your phone number, you opt in to receive SMS/text messages from us. Message frequency varies depending on your inquiry and the services you request.
Information submitted through these forms is transmitted to and stored by our customer-relationship platform (GoHighLevel) and becomes part of our customer records. Their own privacy practices apply to how they store and protect data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
To stop receiving messages, reply STOP to any text message.
6. Your Choices
- You can ask us for a copy of the personal information we hold about you.
- You can ask us to correct or delete your personal information, where applicable.
- You can opt out of marketing emails or texts at any time by replying "STOP" or contacting us directly.
- You can disable cookies in your browser settings; parts of the site (including some forms) may still work, and any third-party features are covered by their own policies.
- We do not knowingly collect information from children under 13.
7. Data Retention & Security
We keep your information only as long as needed to serve you and meet legal obligations. We use reasonable safeguards to protect your data, though no method of transmission is 100% secure.
8. Cookies, Tracking & Analytics
We use cookies, pixels, and similar tracking technologies to remember your preferences, understand how visitors use our site, and improve our services.
We use analytics services (such as Google Analytics) and our customer-relationship platform (GoHighLevel) to collect information such as your device type, browser, pages viewed, and general location. This information is generally aggregated and does not directly identify you.
You can control or disable cookies through your browser settings. Disabling cookies may affect how certain parts of the site, including some forms, function.
9. Third-Party Links
Our site may link to third-party websites (such as Instagram, neighborhood guides, or listing portals). We are not responsible for their privacy practices.
10. Texas Privacy Rights / Contact
We will honor requests to access, correct, or delete your personal information, consistent with applicable state and federal law.
For any request or question, contact:
